Our dynamic approach toward successful customer lead follow-up lies in our proprietary algorithm using TransUnion data sets to provide dealers with continued, relevant, timely, and concise communications.
We provide the latest digitally designed content to capture and re-capture customer attention and use multi-channel platforms to let customers decide on their communication preferences. Our credit pre-screen powered by TransUnion along with AutoBDC analyze customer responses to know when to intensify or "put the brakes" on these communications. We help our dealers convert inquiries to leads which results in more appointments, higher "show" rates and higher sales conversions while achieving best in class customer experience. We have the tools for dealers to follow-up with showroom, internet (including internal website), social media, OEM, 3rd party leads and data-mining leads. And we don’t stop just yet! We prescribe best practice scripts; we embed word tracks, email templates, text and voice communications to our mobile apps with guidance based on customer’s credit profile.
Lastly, we provide mobile app scanners to track, organize, and monitor all your customers. Simply scan your customer's driver's license and you will instantly capture your show room traffic allowing you to monitor and store those customer's name, address, credit profile, along with current auto loan information. You can organize your captured leads based on any order: date and time, alphabetically, or by credit score. Right away, you can establish customer marketability, assess credit risk, and send those data sets back to your CRM.