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Job Description

print production specialist

Essential Job Duties:

  • Meets deadlines by working at a steady pace while still maintaining quality work.
  • Produces quality work by demonstrating operational knowledge of duplication equipment.
  • Performs troubleshooting and repairs on print related software and equipment components as necessary.
  • Runs high volume printing equipment and performs binding and finishing work.
  • Has the ability to setup and run all print related applications on all equipment.
  • Ensures copiers are working properly, checking for quality via daily inspections.
  • Clears paper jams and informs technicians of specific problems.
  • Performs some repair service on customer copier equipment.
  • Maintains records for management reports and inventories of supplies needed.
  • Distributes mail to designated drop-off points as required.
  • Calculates charges for jobs performed.
  • Responds to and coordinates required service calls.
  • Delivers completed jobs to specified pick-up locations.
  • Maintains daily meter and service logs.
  • Answers customer questions regarding status or feasibility of job requests.
  • Ensures upkeep of copier areas by keeping neat and well stocked.
  • Performs duties related to the shipping and receiving of materials.
  • May perform machinery moves within office space.
  • May require periodic overtime on nights and weekends, including off-hour emergency response.
  • Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
  • Uses all copier equipment, calculator, postage meter and some PC.
  • Performs other duties as assigned.
  • Demonstrates the ability to calibrate equipment by producing likeness in color and quality as required matching originals.
  • Demonstrates the ability to transfer files electronically by sending files from the network to color equipment.

Skills and Abilities:

  • Possession of effective verbal communication skills is a very important prerequisite
  • Ability to listen; paying attention to details and following instructions
  • Loyalty and trustworthiness: must be loyal to their organizations and trustworthy
  • Organizational skills: He/she should be able to arrange his/her work schedule and his/her work environment to ensure efficiency
  • Be a team player: must be able to work with existing staff for the growth of their organizations
  • Handle Pressure: He/she must be able to keep up with difficult and time sensitive tasks
  • He/she should display maturity and respect for confidentiality and discretion
  • Ability to be flexible and multi-tasking – doing several things all at the same time if needed
  • Ability to be calm, courteous, and professional

Performance/Requirements:

  • Work could involve some lifting of office supplies or files.
  • English reading and writing skills required
  • Interacts verbally with coworkers, representatives from outside agencies.
  • Attention to detail and confidentiality required

Qualifications:

  • Requires high school diploma or GED and 2-3 years of related work experience.
  • Experience of three years in a roll-fed printing environment is preferred.
  • Technical aptitude to learn the set-up (including the software controls) and operation of complex printing equipment.
  • Requires ability to learn complex production and/or communication systems, such as client-specific mainframe applications.
  • Some related copy job experience, preferably in a high production, mechanically sophisticated print environment, is preferred.

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